Understanding the cost of psychiatric care should not add unnecessary stress to the process of seeking support. Novalux Psychiatry offers insurance billing and self-pay options for adults and older adults. Before your appointment is confirmed, our team will help you understand the information needed to verify your insurance benefits or use our published self-pay rates.
Using Health Insurance
We help you verify your benefits before care begins
If you plan to use insurance, provide your current insurance information when requesting an appointment. By selecting insurance as your payment method, you authorize Novalux Psychiatry to check your eligibility with your insurance carrier before confirming your appointment.
Insurance coverage varies according to the individual plan. Being eligible for benefits does not necessarily mean that every service will be covered in full.
Depending on your plan, you may be responsible for:
A copayment
A deductible
Coinsurance
Services your insurance plan does not cover
Charges resulting from inaccurate or outdated insurance information
We recommend contacting the member-services number on the back of your insurance card to confirm your mental or behavioral health benefits.
Questions to ask your insurance company
When speaking with your insurer, consider asking:
Is Novalux Psychiatry or Dr. Sochima Ochije in network with my plan?
Does my plan cover outpatient psychiatric evaluations?
Does my plan cover psychiatric medication-management visits?
Do I have a deductible that must be met first?
What are my copayment or coinsurance responsibilities?
Is prior authorization or a referral required?
Are telehealth psychiatric appointments covered under my plan?
Important insurance notice
Insurance eligibility verification is not a guarantee of payment. The final benefit determination is made by your insurance company after a claim has been processed.
Patients remain responsible for deductibles, copayments, coinsurance and services that are not covered by their insurance plan.
Self-pay is available for patients who do not have insurance, prefer not to use insurance or whose plan does not cover a requested service. Novalux Psychiatry currently publishes the following self-pay fees:
Patient Group
Service
Fee
Description
Adults ages 18–64
Initial psychiatric evaluation
$400
A comprehensive first appointment to discuss symptoms, psychiatric and medical history, current medications, concerns, and treatment goals.
Adults ages 18–64
30-minute follow-up appointment
$200
An extended follow-up for medication management, symptom review, treatment response, and care-plan adjustments.
Adults ages 18–64
15-minute follow-up appointment
$150
A shorter medication-management follow-up when clinically appropriate.
Geriatric patients ages 65+
Initial geriatric psychiatric evaluation
$600
A comprehensive, age-sensitive assessment that may include additional review of medical conditions, medications, cognitive concerns, family observations, and changes in daily functioning.
Geriatric patients ages 65+
30-minute geriatric follow-up appointment
$300
A longer follow-up for ongoing psychiatric care, medication review, and monitoring of complex or evolving needs.
Forms, letters and medical summaries
Administrative documents
$100
May include Family and Medical Leave Act forms, disability forms, requested letters, medical summaries, and other administrative documentation.
Please confirm the applicable charge before requesting a document. Completion time may vary according to the nature and complexity of the request.
You may cancel or reschedule an appointment without a cancellation charge by contacting Novalux Psychiatry at least 24 hours before the scheduled appointment time.
Late cancellation fee
Appointments cancelled or rescheduled with fewer than 24 hours’ notice may be subject to a $100 late-cancellation fee.
Missed appointment fee
Patients who do not attend their scheduled appointment and do not provide prior notice may be charged a $150 no-show fee.
Repeated missed appointments
Repeated late cancellations or missed appointments may result in limitations on future scheduling or possible discharge from the practice.
Emergency exceptions
Novalux Psychiatry understands that emergencies and unexpected circumstances can occur. Exceptions may be considered at the provider’s discretion.
Insurance and missed-appointment fees
Insurance plans generally do not cover late-cancellation or no-show fees. These charges are the patient’s responsibility.
How to cancel or reschedule
Contact the office as soon as possible by telephone or through the patient portal.
A valid payment card must be kept on file to schedule and attend appointments. For an attended appointment, the card on file may be charged after the session for:
The applicable insurance copayment
The published self-pay fee
A deductible or coinsurance amount
Another patient-responsibility balance
An approved administrative service
By providing a payment card, the patient authorizes Novalux Psychiatry to charge the card for applicable patient-responsibility amounts in accordance with the practice’s payment terms. If you have questions about an expected charge, contact the office before your appointment.
Frequently Asked Payment Questions
Novalux Psychiatry offers insurance billing where applicable. Because participation and coverage can differ by insurance product and individual plan, contact the office and your insurance carrier to verify current eligibility before scheduling.
No. Verification provides preliminary information about eligibility and benefits, but it does not guarantee that your insurer will pay a claim. Your insurer makes the final coverage determination after processing the claim.
Yes. Patients may choose the self-pay option and pay the published rate for the applicable service.
A valid card helps the practice collect applicable copayments, deductibles, self-pay charges, administrative fees and missed-appointment charges.
The practice can provide the published self-pay rate and available insurance-benefit information. However, the final amount owed under an insurance plan may depend on the insurer’s claim determination, deductible and coinsurance requirements.
No. FMLA forms, disability forms, requested letters and medical summaries may carry a separate $100 administrative fee.
Contact the office at least 24 hours before the appointment to cancel or reschedule without a cancellation fee. Late cancellations may incur a $100 fee, while missed appointments may incur a $150 fee.
If you have questions about this Privacy Policy or how information submitted through this website is handled, please reach out to our practice. We will review your request and respond as appropriate.
