Policies
Privacy Policy
This Privacy Policy explains how Novalux Psychiatry collects, uses, stores, and protects information shared through this website and during appointment inquiries. By using this site, you agree to the practices described on this page.
Overview
How your information is handled
We may collect personal information you voluntarily provide through contact forms, appointment requests, email communications, or other direct interactions with our practice. This may include your name, phone number, email address, and any details you choose to share about your inquiry.
We use this information to respond to messages, coordinate appointments, improve the website experience, and support the delivery of our services. We may also collect limited technical data such as browser type, device information, referring pages, and general site usage through standard analytics or server logs.
We do not sell personal information. We only share information when necessary to operate the website, comply with legal obligations, protect our rights, or support patient communication through trusted service providers that assist with hosting, forms, scheduling, or analytics.
Your rights
Access, updates, and retention
You may contact us to request updates to the personal information you have submitted through this website, ask questions about our privacy practices, or request that we delete information when appropriate and permitted by law.
We retain information only for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal, regulatory, or professional obligations.
